Ensure the setting protects patient privacy: Strategies for video visits |
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•Avoid selecting a room with windows or ensure there are window coverings available to provide privacy •Have a backup plan for the patient’s care if there is a technical failure or if the patient's situation becomes unstable during the video visit •If possible, select a room that is soundproof (or can be soundproof) to prevent unauthorized individuals from hearing the video session •Consider using a white-noise maker (such as fan or noise machine) outside of your door. |
•Place a sign on the door to indicate that a video visit is in progress to prevent unauthorized individuals from opening the door •Place the computer display in such a way that the patient video cannot be seen even if the door is inadvertently opened •When selecting a room, consider locating it in an area that is away from high traffic to minimize the potential of a confidentiality breach
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Adapted from Ontario Health Quality (2020)
Ontario Health Quality (2020)